Shipping and Delivery
Shipping and Delivery
Last Updated: October 16, 2024
At AromaCare KW, we strive to ensure that your order reaches you promptly and in excellent condition. Please review our shipping and delivery details below.
1. Shipping Locations
- Domestic: We offer delivery within Kuwait and Worldwide shipping.
2. Delivery Timeframes
- Standard Delivery: Orders are typically processed 1-2 business days and delivered 3-5 business days within Kuwait.
- Delivery timelines may vary depending on factors such as order volume, holidays, and other unforeseen circumstances.
3. Shipping Costs
- Flat Rate: Shipping fees will be calculated at checkout based on the destination and order size. Occasionally, we may offer free shipping promotions.
- Any shipping promotions will be communicated on our website.
4. Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with tracking details. This allows you to monitor your order status and estimated delivery time.
5. Issues with Delivery
- Delayed or Lost Orders: In the rare event that your order is delayed or lost, please contact us at info@aromacarekw.com or call our hotline at +96560021319. We will work to resolve the issue as quickly as possible.
- Incorrect Address: Please ensure that your shipping address is accurate when placing your order. AromaCare KW is not responsible for orders delivered to incorrect addresses provided by the customer.
6. Contact Us
For any questions regarding your shipment or to report an issue, reach out to us at info@aromacarekw.com.
